Mandatory and Known Information Changes 400-28-125

 

Reporting Requirements 400-28-125-05

(Revised 3/1/18 ML #3524)

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Any change must be reported to the county social service office within 10 days from the date the change occurs in order to be considered timely. The first calendar day following the date the change occurs is day 1 of the 10 day reporting timeframe.

 

Note: Changes reported after business hours, on weekends or holidays will be considered received on the next business day.

 

Changes may be reported in writing, in person, by telephone, by fax or electronically.

 

Mandatory reportable changes are:

• Non-temporary loss of allowable activity
• A non-temporary loss of allowable activity is any loss of activity that is not time limited (two week, one month, etc.) and the individual does not anticipate returning to that activity. When an individual reports a non-temporary loss of allowable activity and does not already have another allowable activity, the individual must be given three months of continued assistance before CCAP can be closed.
  
  
• State residency
  
  
• When the household’s monthly gross income, minus allowable expenses, exceeds the highest income level for its household size
  
  
• When there is no longer an eligible child in the household.

 

Only mandatory reportable changes may result in a case closure.

 

When other changes are reported, the worker must determine if the cumulative effect of the changes will result in an increase or decrease in benefits. If it results in a decrease in benefits, no further action is taken and the changes may be acted on at the next review.

 

If the changes result in an increase in benefits, or it is unclear what the effect on the benefits will be, verification must be obtained and a correspondence notice must be sent. The notice must include:

• The information and verifications that are needed.
  
  
• The timeframe for submitting the information and verifications (10 days from print date of notice).

If the household provides verification within the 10-day period, the worker must act on the reported changes when the changes result in an increase in benefits.

 

If the household fails to provide verification within the 10 day period, the previously verified amount of the reported change is used and the benefit remains the same. If there is no previously verified amount (i.e. household reports paying child support and previously had not), no change is made and the benefit remains the same.

 

If the household fails to provide verification within the 10 day period and provides verification at a later date, benefits are increased the in the month the verification is received.

 

If a household reports multiple changes that result in an increase in benefits, only those changes that have been verified are acted on.

 

Example:

Household reports a reduced income due to a reduction in work hours and an increase in a child support deductions. The household is sent a correspondence notice requesting verification of the change. The household provides verification of the child support deduction, but not of the reduced income. The only change that can be acted on is the increase in child support deduction.

 

If the changes do not affect eligibility, the case file must be documented to reflect the change reported and the reason no action was taken.